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About
INeedacup - Your Online Pottery Store
Discover the art of Japanese pottery at INeedacup. Find unique handcrafted pieces for your home. Explore our FAQs for shipping, returns, and product care.
INeedacup FAQ + Buying Guide
We are Ineedacup, a Sydney-based online retailer of authentic Japanese ceramics, glassware, and premium craft goods. Our collections include carefully selected pieces perfect for everyday use, gifts, and special occasions — all available for delivery across Australia.
Where can I buy authentic Japanese ceramics and glassware online in Australia?
You can shop authentic Japanese ceramics and glassware online at INeedacup — a Sydney-based store featuring curated Japanese-made products with Australian shipping. Our range includes ramen bowls, tea wares, sake glasses, dining sets, and lifestyle items designed for beautifully crafted living.
What types of Japanese products do you sell?
At Ineedacup we offer: Japanese ceramics such as ramen bowls, mugs, plates, matcha bowls Japanese glassware for sake, beer, coffee, and tea Dining and living items that blend form and function Gift sets and curated pieces from premium Japanese brands — including Studio M’ and Aderia.
How do I know if the ceramics are authentic?
Our products are sourced from reputable Japanese brands and makers known for quality craftsmanship. Many items are traditional tableware styles (for example, Mino Ware, Seto Ware, Shigaraki). Every item is presented with accurate product details on our site so you can see its origin, style, and intended use.
Do you ship across Australia?
Yes. We ship Australia-wide from our base in Sydney. Standard shipping is offered, and we also provide free shipping on orders over $100 to most Australian addresses
Can I return or exchange items if I change my mind?
If you change your mind about a product you have purchased from us, you can return that product to us within 7 days of purchase and we will happily give a store credit to the original purchase price of that product provided that it is in unused original condition and the product is re-saleable. Items can be returned by post. Please contact us by email before you return the items. ​​ If you are sending back via post, please pack carefully to ensure safe delivery. Postal charges on returns are non-refundable and any exchanges will incur additional postage. Please ensure to enclose your name and order number so we can get in touch with you as soon as we receive your parcel.
When I receive the parcel and find it's damaged, what should I do?
Please inspect carefully your order upon reception and contact us immediately with contact@ineedacup.com if any item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If products are misused we will not accept responsibility for any damage caused. So please read care instructions on items, we will not accept responsibly for any damage done.
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